Customer Service

Customer Service


Word. Notebooks ships orders Monday through Friday.

Domestic Rates

First Class Mail*         3-7 business days        $2.99            *Available on lightweight orders

Priority Mail                2-5 business days        $5.99

Expedited                   Calculated at checkout

International Shipping

International shipping rates are automatically calculated during checkout.


We want you to love your Word. Notebooks. If something is not right, please follow the directions below to make a return within 30 days of receiving your purchase. Refunds are only available for unused merchandise with original packaging. Your refund will be credited back to the original method of payment. Once credited, allow up to two billing cycles for the credit to appear on your monthly billing statement. We'll email you once we've received and processed your return. Please allow 2 – 3 weeks from the time you mail your order for your return or exchange to be processed.

Please Note: Any personalized items are not refundable. If you have a specific issue with a personalized item please contact us.

Please ship your unused product to:
Word. Notebooks Returns
7 W Cuthbert Blvd
Haddon Twp, NJ 08107